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Five Key Lessons to Learn During An Economic Downturm
February 2, 2009 | Posted in General
“By an almost two-to-one margin (134 to 76), more employers had lower overall employee engagement scores in the fall of 2008 than in the fall of 2007. This result is out of the ordinary from our trends for the last five years, and strongly suggests that external circumstances regarding the economy may well be influencing employees’ attitudes about their jobs and workplaces,” says Greg Harris, president, Quantum Workplace, a market research company that surveys employee engagement.
The following five lessons were responsible for a disproportionate share of the variation among winners and losers:
1. Setting a clear, compelling direction that empowers each employee. While the future might look grim to some employers, employees at other companies are working hand-in-hand with their supervisors to create a positive future for the company.
2. Open and honest communication. While some employers are hiding bad news from their employees, other companies are keeping their employees informed and updated, even if the news isn’t always good.
3. Continued focus on career growth and development. While some employers are cutting jobs or scaling back on promotions, other employers are helping their associates see opportunity in the midst of the crisis for their own growth and development.
4. Recognizing and rewarding high performance. While some employers may be instituting hiring freezes and cutting back on perks, others will continue to finds ways to reward those who are taking care of customers and keep them coming back.
5. Employee benefits that demonstrate a strong commitment to employee well-being. While some employers are scaling back employee benefits, others are committed to helping maintain the health and vitality of those who work for them.
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